Privacy Policy for Fiberglass Display Prop Buyers

Privacy Policy

Last Updated: March 2026

Introduction

Welcome to FiberSculp. We specialize in creating high-quality fiberglass food sculptures and bakery display props for commercial use. This Privacy Policy explains how we collect, use, and protect your information when you inquire about our products, request quotes, or place orders.

Information We Collect

We collect information you provide directly to us when you:

• Inquire about our products or services
• Request custom quotes
• Place orders for fiberglass food sculptures
• Contact us for customer support
• Visit our website or showroom

Types of Information Collected:

1. Contact Information

   • Name, company name, and title
   • Email address and phone number
   • Business address and shipping address
   • WhatsApp, WeChat, or other messaging contacts

2. Business Information

   • Company type and industry, such as bakery, cafe, restaurant, retail, event, mall, or attraction
   • Project requirements and specifications
   • Budget range and timeline
   • Custom design preferences

3. Order Information

   • Product selections and quantities
   • Size specifications and color preferences
   • Shipping and delivery requirements
   • Payment and billing information

How We Use Your Information

We use the information we collect to:

• Process your inquiries and provide accurate quotes
• Manufacture and deliver custom fiberglass products
• Communicate about order status and shipping
• Provide customer support and after-sales service
• Improve our product designs and manufacturing processes
• Comply with legal and tax obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with:

• Manufacturing Partners: Production facilities and craftsmen involved in creating your custom products
• Shipping Companies: Logistics providers responsible for delivering your orders
• Payment Processors: Financial institutions processing your payments
• Legal Authorities: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your information:

• Secure storage systems with limited access
• Encrypted communication channels
• Secure payment processing through trusted providers
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and functionality
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate or incomplete information
• Delete: Request deletion of your personal data
• Object: Opt out of marketing communications
• Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at support@fibersculp.com.

Data Retention

We retain your information for:

• Active Projects: Until project completion and warranty period ends
• Business Records: 3-7 years for tax and legal compliance
• Marketing Communications: Until you opt out or request deletion

International Data Transfers

Your information may be processed and stored in China or other regions where our service providers operate. We take appropriate safeguards to protect your data in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are intended for business customers. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: +86-18150957672
• Email: support@fibersculp.com
• Website: www.fibersculp.com

We typically respond to all inquiries within 24 hours.

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FiberSculp - Your trusted partner for fiberglass food sculptures and bakery display props.